0Learning Objectives

At the end of this exercise, you should be able to:

Learning Objective 5.4LO 5.4: Explain the importance of strategic management and effective goal setting in organizational success.

Scenario

You've just been hired as a turnaround consultant for a nationwide retailer of women's apparel. The company has been struggling over the last few years. Profits and sales are down, employee turnover is up, and there appears to be general employee dissatisfaction. The company has asked you to help diagnose its problems and help turn the company around before it's too late.

Are you up to the challenge? .